FAQs

Frequently asked questions

The most asked questions by our clients:

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VPS

<b>1- How long does it take to get my vps activated ?</b>

All of our VPS are instantly activated as soon as your payment received, for more info check out our instant vps features. Dedicated Servers can take up to 24 hours to be activated.

<b>2- How can I connect to my windows and linux vps ?</b>

Please make sure to checkout our tutorials section where you can find a detailed tutorial on how to connect to your windows/linux vps.

<b>3- What is the difference between a vps and a dedicated server ?</b>

Please make sure to checkout our tutorials section where you can find a detailed tutorial on how to connect to your windows/linux vps.

<b>4- Do you provide backup for the vps ?</b>

All of our vps nodes are raid configured, although the risk is always there. Our default backup service is provided as a courtesy. Make sure to checkout our terms of service for more information about our backup policy.

<b>5- Do you provide any panel with your vps ? </b>

Yes, when you purchase our vps service, you get access to our vps panel where you can manage your own server.

<b>6- Is there any setup fee ?</b>

We do not charge a setup fee for any of our services.

Dedicated Servers

<b>1- How long does it take to get my dedicated server activated ?</b>

Our dedicated servers can take up to 48 hours for delivery, but it is usually delivered within 12 hours.

<b>2- Is there any setup fee ?</b>

We do not charge a setup fee for any of our services.

<b>3- What is the difference between a dedicated server and a vps ?</b>

We do not charge a setup fee for any of our services.

Payments

<b>1- What forms of payment do you accept?</b>

With Hostshield LTD, you can buy a vps with perfect money, bitcoin, credit card and paypal.

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